Shipping policy

Shipping Policy for Lillian Lillium Art

Order Processing

Processing Time: All products are made to order. Please allow five business days for production before your order is shipped. Orders are not shipped or delivered on weekends or holidays.
Order Confirmation: You will receive a confirmation email once your order has been placed. This email will include your order number and details.

Shipping Rates & Delivery Estimates

Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout.
Delivery Estimates: Delivery times vary depending on your location and the chosen shipping method.

Shipment Confirmation & Order Tracking

Shipment Confirmation: You will receive a shipment confirmation email once your order has shipped. This email will contain tracking information, if applicable.
Order Tracking: You can track your order using the tracking number provided in the shipment confirmation email.

Customs, Duties, and Taxes

International Orders: Lillian Lillium Art is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Damaged Items: Lillian Lillium Art is not liable for any products damaged or lost during shipping. If you received your order damaged, please get in touch with the shipment carrier to file a claim.
Save Packaging: Please save all packaging materials and damaged goods before filing a claim.

Returns Policy

Returns: Please refer to my Refund Policy for information on returns.

Contact Information

Questions: If you have any questions regarding this Shipping Policy, please do not hesitate to contact me at LillianLillium@gmail.com.